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TIACA to partner with ICAO to hold a joint conference in Ethiopia this summer.

Posted By Administration, Friday, February 17, 2017

TIACA to partner with ICAO to hold a joint conference in Ethiopia this summer.




This week I worked in Ethiopia together with the team of the International Civil Aviation Organization (ICAO), headed by Director of Air Transport Boubacar Djibo on the preparation of the 2nd Air Cargo Africa Meeting planned for June 27-29th in Addis Ababa.


Ethiopian Airlines headed by their CEO Tewolde GebreMariam together with the Civil Aviation Authorities will be hosting this prestigious event with the goal of bringing together regulators, airlines, forwarders, shippers and others to share knowledge on the value of air cargo and the development of air cargo potential in Africa.


Boubacar Djibo and I met with the Director of Civil Aviation and with the Deputy Minister of Transport of Ethiopia who guaranteed full cooperation and support for this joint ICAO-TIACA event. 


Thanks to this newly developed alliance, TIACA will be in a position to provide the region with much-needed support and guidance on the importance of air cargo not just for Ethiopia but for the region that is developing much needed logistical and capacity building solutions.


We will be informing TIACA members of the progress in preparation for this event and invite you to contact us if interested in providing support and input to the agenda and the exhibition.



Vladimir D. Zubkov
Secretary General

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A new TIACA initiative aims to help develop our industry’s most valued asset: young professionals

Posted By Administration, Friday, February 10, 2017



A new TIACA initiative aims to help develop our industry’s most valued asset: young professionals



Next week - from February 13 to the 17th– young professionalsfrom various air cargo supply chain companies will visit each other's businesses with the goal of analyzing and improving the ways in which air cargo cooperates. Promoting cohesion with constructive suggestions will help further improvements in our industry.


Companies taking part include Jan de Rijk Logistics, Air France KLM, Tosoh, Valeant / Baush & Lomb, Agility and Swissport. Air Cargo Netherlands is also assisting in this initiative.


If successful, this initiative will be the start of much more to follow where we can develop young talent to be the leaders oftomorrow. This program is unique since it involves a vertical integration of supply chain with complete openness and transparency.


It has become more difficult to discover and develop cultivate talent, especially in small and medium-sized companies. This way we can think of possible internships with various supply chain companies so that we not only secure the future of talent, but also improve the cooperation with air cargo as a whole. Further development of this program will be discussed in the Education and Research Committee and the TIACA Board.


Vladimir Zubkov

Secretary General


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Turnberry Isle 2017 Sponsorships Now Available

Posted By Administration, Friday, February 3, 2017

Partnered with

Supply Chain & Logistics Summits Americas



For more information, contact: Kenneth

or Warren





The International Air Cargo Association Executive Summit

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Air Cargo Forum 2018 Toronto Website Launch

Posted By Administration, Friday, February 3, 2017

TIACA’s biennial International Air Cargo Forum & Exhibition is the premier air cargo industry event.


Over 3,000 air cargo decision makers and more than 300 exhibitors from around the world gather at ACF to network and address current industry challenges and opportunities.The ACF is a cost-effective way to network your business to thousands of leaders and buyers from across the entire air cargo supply chain.


ACF is the perfect opportunity to promote and launch new products and services and to interact with potential and existing customers, partners and suppliers.

  • Provides a unique platform for the exchange of ideas, views and solutions to the many issues that our industry faces on a daily basis
  • A great opportunity to build relationships with potential vendors and buyers
  • Promotes ‘face to face’ interaction assuring that attendees leave with more than just a brochure… A positive experience is by far the best method of attaining consumer's interest
  • Ideal for anyone looking to increase productivity or boost efficiency
  • Panels and workshops designed to educate & promote solution-minded discussions as well as deliberating over future industry trends



Tags:  ACF2018 Toronto  booth options 

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Canadian International Freight Forwarders Association to Partner with TIACA for Toronto Air Cargo Forum

Posted By Administration, Friday, February 3, 2017

Partnership with Canadian International Freight Forwarders Association and Multimodal Americas announced as Vladimir Zubkov takes to the helm of TIACA

The Canadian International Freight Forwarders’ Association (CIFFA)will partner withTIACAandMultimodal Americasat theAir Cargo Forum (ACF)inTorontoinOctober 16-18 2018.


The announcement comes as Vladimir Zubkov formally takes the helm as TIACA’s new Secretary General, replacing Doug Brittin, who retired at the end of last year.


CIFFA, which celebrates its 70th anniversary in 2018, will take part in the exhibition and host a conference complimenting the seminars and workshops organized by TIACA and Multimodal Americas.


“TIACA’s Air Cargo Forum provides a platform for all sectors of the industry to network, do business, and learn from the experts,” said Zubkov.


“Our partnership with CIFFA and Multimodal Americas strengthens the event, and we will be working together in the months to come to put together a compelling program.


“We are looking forward to the many opportunities this collaboration will deliver for all of our members and for the industry at large.”


Ruth Snowden of CIFFA, Robert Jervis, and Vladimir Zubkov met in Miami this week to formalize the partnership.


“Our mandate is to deliver value to membership”, said Ruth Snowden, Executive Director, CIFFA.


“With this global event and CIFFA’s conference focus on innovation and inspiration, everyone who attends will come away enriched.”


Established in 1948, CIFFA represents some 260 international freight forwarding firms across Canada.


Clarion Events owners of both the Multimodal UK Exhibitionand the Supply Chain and Logistics Summit, will launch its new Multimodal Americas show alongside the 2018 ACF.


The exhibition will showcase leading logistics and transport companies over a three-day event, which will also include a series of seminars and practical workshops.


“We are excited to be extending the reach of the Multimodal franchise and delighted to be working both with TIACA and CIFFA,” said Robert Jervis, Logistics Portfolio Director, Clarion Events.


TIACA’s last ACF took place in Paris, France, in October 2016, and was attended by more than 3,000 delegates visiting over 300 exhibitors from leading companies including Amsterdam Airport Schiphol, Incheon International Airport, and Air Charter Service.


For more information and to book a stand at the 2018 AFC

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View from the Board - Shippers on-board for KPIs in Air Cargo

Posted By Admin, Friday, January 27, 2017
Updated: Friday, January 27, 2017

on-board for KPIs in Air Cargo 


The recent Air Cargo Forum in Paris, France highlighted the fact that shippers are fully engaged in TIACA. As a representative of the European Shippers’ Council (ESC) in the Board of TIACA, I will endeavor not only to advocate the interest of all shippers in air cargo but also to promote actions which serve this interest.

TIACA's Shippers’ Advisory Committee was created to bring together large international shippers with different backgrounds (e.g. perishables, pharma, chemicals), to contribute to the TIACA agenda by delivering medium and long term views on what should be implemented by stakeholders to improve their performance of air cargo supply chains. This Committee will publish their first white paper on air freight in the coming weeks.

Finally, shippers had the opportunity at the ACF in Paris to get in direct touch with the air cargo market through exhibiting and by participating in various workshops where they discussed shippers’ concerns and delivered a vision of how the market could adapt, becoming an even more appealing modality for shippers.

The ESC's open debate on how the industry can work together to make a smarter supply chain was a highlight of the ACF. This unique session also allowed for carriers, forwarders, and airports to voice their needs in return, in order to further improve the shippers’ business case in air cargo.

One of the arguments expressed by the market was that shippers should focus more on key performance indicators (KPIs) in the market. In this respect, CargoiQ was brought in as a system that would allow shippers more control and visibility on some KPIs for carriers, forwarders, and airports. It was recommended that shippers should put CargoiQ in their RFQs for the system to gain further traction in the market.

A Memorandum of Understanding was also signed at the ACF between the Global Shippers' Forum (GSF), to which ESC belongs, and CargoiQ. This was so that the two organizations could work together to ensure this system involves shippers, and would eventually involve the entire air cargo supply chain from consignor to consignee. It is the ultimate tool in air cargo to create transparency on key indicators such as temperature, time, quality, and handling. This creates a major step in shippers’ involvement in the market and leaves plenty of opportunities to work on the goals of visibility for the coming years.



Denis Choumert


European Shippers' Council

Tags:  Denis Choumert  View from the Board 

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View from the Board - Flying safely with Lithium Batteries on board.

Posted By Administration, Monday, January 16, 2017
Updated: Thursday, January 5, 2017

Flying safely with Lithium Batteries on board.


The Dangerous Goods regulations for 2017 include additional safety measures for air transportation of lithium batteries. Regulations of lithium batteries are continuously discussed, amended, and changed following safety concerns and incidents in order to continuously assess and mitigate transport risks. Regulators set up structured and defined responsibilities to stakeholders involved in air transportation of lithium batteries. Certain airlines may apply additional limitations on lithium battery transport based on their own considerations and risk assessment.


 TIACA points out that compliance begins with lithium battery manufacturers and shippers much before the transport of the shipment itself.  manufacturers and shippers are responsible for complying with design, testing, and preparation of batteries prior to and during battery production in order to ensure that the batteries perform and withstand air transport conditions. Recent experiences and reports about lithium battery transport show how crucial manufacturer and shipper compliance with the regulations is and the consequences of non-compliance on air transport. Looking forward to a new year of collaboration, TIACA encourages members and partners to join efforts, raise awareness, share, and exchange knowledge so that we can safely and successfully continue to transport lithium batteries by air.

Lucas Kuehner
Global head of Air Freight

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Secretary General's Update - Best Wishes for the New Year

Posted By Administration, Friday, January 13, 2017


Best Wishes for the New Year



In starting this year as Secretary General of TIACA, I will prioritize the objectives that are based on my assessment of what the current and prospective members expect from our unique organization.


A top interest of our members, which has never changed, is that TIACA represents them well in government circles and that organizations like the International Civil Aviation Organization (ICAO), World Customs Organization (WCO), and other regulators in the United States and EU understand the concerns of the air cargo industry as they develop policy. TIACA takes part in the major regulatory meetings, but in recent years we have achieved the next level of collaboration – top officials from ICAO, the EU, the Transportation Security Administration (TSA), and WCO take an active part in the major TIACA meetings. Now, we need to move even further ahead – to forge a real partnership in the development and implementation of regulatory material and in procedures on the ground.


Another important focus of our work is to create favorable conditions for our members to build more business opportunities and to gain access to new business partners. We need more actively promote our industry to economic and global trade leaders. We all know that 35% of international trade by value is supported by the air cargo sector. But there is another very impressive figure which appeared in December 2016 in the Study on Air Transport and Global Value Chains, commissioned by the International Air Transport Association (IATA). For the first time, the study quantified the relationship between air cargo connectivity and a State’s participation in global trade. The study suggested that a one percent increase in air cargo connectivity is associated with a 6.3% increase in trade. That’s what I want to bring to the attention of State administrations, the WCO, and financial institutions. They have to turn their attention to one of the main facilitators of global trade, air cargo.


Another important issue is achieving compatibility in procedures and regulations throughout air cargo supply chains. We don’t have a reliable mechanism which connects the regulators closely enough to people working in the field. It’s one of the priorities, and I have started consultations with the heads of some international organizations about new avenues for cooperation.  And this goes hand in hand with training and even mere awareness of the importance of air cargo within the global economy.


Safety & Security needs an innovative approach in several key aspects and one of them globally harmonized Advance Data information procedures and unification of the requirements to trusted operators (there are different names for those in different countries).


There is a need for innovation not only in the technological field but in the way we evaluate success (or otherwise) of the work of cargo units at airports and other units in the supply chain. We have a very suitable project for joint development with ACI and ICAO. ACI has an Airport Service Quality (ASQ) program to measure passenger satisfaction, which helps airports compete and enables them to measure themselves against other airports and identify strong and weak points. Cargo facilities do not have an equivalent. And they should. Now is the time to develop such a program.


Another important note - many initiatives come from the TIACA Board, and Board members take a keen interest in their implementation. Expect more after our next Board meeting!


We also need to reassess the way we use the energy and knowledge which comes out of the industry conferences and other meetings. We need to strive for greater involvement of the regulators and associated international organizations to the development of practical solutions, methodologies, and projects which we talk about in our events.


And all this can be better achieved if we promote the culture of working together, engaging all the participants in the air cargo supply chain in one transparent and unimpeded process. It should become the preferred method of work in the air cargo industry.



Wishing all of you success and prosperity in 2017!



Vladimir D. Zubkov
Secretary General

Tags:  Secretary General's Update  vladimir zubkov 

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View from the Board by Sanjiv Edwards

Posted By Administration, Friday, January 6, 2017





Dear TIACA Members and Colleagues


Wishing each and every one of you a very Happy New Year. May 2017 be filled with Happiness, Health, and Success in all that you resolve to do.


As Chairman of the TIACA Board I want to share just a few reflections:


The ACF Paris was a great success in terms of participation, Industry feedback, and positive media coverage.


TIACA further strengthened our relationship with regulators like the International Civil Aviation Organization (ICAO) by aligning our objectives and establishing an agreement that will see them working with TIACA on four key projects, a first of its kind.


We continued our Air Cargo Professional Development workshop program.

Our initiative for increasing geographical engagement through the LEADS event at ACF got off to a good start, with participation from senior leaders from almost a dozen countries at the first event itself.


We still have a long way to go and our priorities in 2017 will be:

  • Membership engagement strategy to retain current membership, and also working on adding new members – with a special focus on Trustees and Corporates.
  • Delivering a successful Executive Summit and Annual General Meeting October 18-20, 2017 – in all respects
  • Develop advocacy and build our relationship with ICAO by focusing on the projects – this can form the basis of closer engagement with them. Look out for similar opportunities with the World Customs Organization (WCO) also.
  • Increase visibility and geographical reach for TIACA through events and local/national level engagement.


Thank you once again for your involvement and we look forward to having an excellent year in 2017.


Sanjiv Edwards

TIACA Chairman

Tags:  Sanjiv Edward  View from the Board 

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Secretary General's Update - Working together & Engaging

Posted By Administration, Thursday, January 5, 2017


Dear TIACA members and all the participants in the air cargo industry! From 1 January 2017 I will be doing a very challenging job of TIACA’s Secretary General. 


Thinking about the major objectives, I recall the most frequently pronounced words from the platforms of TIACA’s Executive Summit along with ACF, IATA’s WCS, AGM, and other major air cargo industry fora.

It’s: “working together” and “engaging”. The understanding of the importance of global collaboration is there. The practical realization of this vision is not. There is still a big divide between the regulators and the “does” in the air cargo industry as well as between the demands coming from the regulators in different countries. No need to explain the consequences – you know then too well.


I consider one of the major common tasks for 2017 – from proclaiming the need of “working together” to truly intensify the practices of working together.


I am starting my year by meeting the top officials of ICAO to discuss the issues of dangerous goods, AVSEC and FAL, joint regional conferences aiming at the implementation; technology, solution, and cooperation with other major aviation and aviation related organizations: IATA, ACI, SITA, WCO, WTO, as well as regional development agencies. 


I will be reporting to you about the outcome of such meetings, looking for your views and advice. 


I wish all of you a prosperous and Happy New Year!

Vladimir Zubkov
Secretary General

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Secretary General's Update - General Kelly Expected to be Nominated as Secretary of Homeland Security

Posted By Administration, Thursday, January 5, 2017

General Kelly Expected to be Nominated as Secretary of Homeland Security


According to several press accounts, President-elect Donald Trump will nominate retired General John F. Kelly to be the next Secretary of the Department of Homeland Security (DHS). DHS includes both the Transportation and Security Administration (TSA) and U.S. Customs and Border Protection (CBP), agencies with significant regulatory reach over air cargo (as well as several other agencies. Nominees to lead TSA and CBP have not yet been announced - and may not be until sometime in 2017.


General Kelly spent his entire career in the military, retiring last February from the Marines. His last assignment was as head of the U.S. Southern Command. Kelly has expressed concerns about terrorism, immigration and other cross-border issues that he would oversee as DHS Secretary.


DHS, with over 240,000 employees, is the third largest Cabinet department. Kelly must be confirmed by the Senate in order to assume leadership of DHS. His confirmation hearing is not yet scheduled but could take place early in January, prior to Trump’s inauguration.

Doug Brittin
Secretary General

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Doug Brittin - A fond farewell!

Posted By Administration, Thursday, January 5, 2017

As this will be my last message in which I contribute a message to the Friday Flyer prior to my retirement at year-end, I wish to voice my pleasure with the tremendous experience it has been to work with such fine, dedicated industry professionals for the past 36 years.


We have come a long way in the past few years, building upon the solid foundation and reputation TIACA has established in the past. We’ve become a recognized global leader and voice of the full spectrum of industry interests, especially in the global regulatory arena, which itself is becoming increasingly complex and inter-related


We’ve continued to add new members in a time when industry conditions warrant a close look at how money for such activities is spent is even more closely monitored. Our Forums and Executive Sessions have received strong praise for the high level of topical and relevant content.For ACF 2018, we’ve already announced our partnership with the new Multimodal Americas event at the same venue, bringing to the floor an even wider range of new exhibitors and participants.


And although we’ve heard of it for a long time, I feel that we have done a tremendous job in ensuring that complicated ideas that have evolved from ACAS to a global PLACI, have not been implemented without the engagement of industry leadership. Holding off until we get it right, is by far the most important thing we have done in this area!


This past week, my successor Vladimir Zubkov accompanied me to meetings with the Transportation Security Administration to discuss ongoing regulatory challenges as well as how to improve collaboration with industry leaders to ensure a better future for the global air cargo community.This will, of course, be an ongoing effort with regulators around the world.


Vladimir has committed to continue working closely with the regulators and key international organizations, including ICAO, IATA, the World Customs Organization (WCO), freight forwarder organizations, and all other regional and global industry partners, to ensure that the new regulations are implemented in a uniform way to the greatest extent possible, which is no small challenge as we know.

Doug Brittin
Secretary General


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Secretary General's Update - Cargo Screening: Doing our part in the bargain

Posted By Administration, Thursday, January 5, 2017

As we all know, the industry has worked hard with regulators globally to enable cargo screening to be conducted throughout the supply chain, thus avoiding the logjams at airline facilities and airports that would likely occur if carriers were the only entities authorized to perform this vital function. As a result, in many countries regulated agents, shippers, and other parties are now able to screen shipments, adding greatly to efficiency and security of air cargo shipments.

In order for this to continue, all of us must do our part to ensure full compliance with all policies and procedures. We must continue to demonstrate to regulators that we are fully capable in this effort, in light of continually evolving threats to aviation.

This means that we cannot let our vigilance erode in any manner. Our implementation, training and audit procedures need to continue to be at the top of our game on a daily basis. Where we see vulnerabilities, we must move quickly to correct them. Share best practices wherever possible. If in doubt, reach out to your regulatory partners to seek the best solution. 

We’ve come a long way, but must always do our part to secure our business, and our future.

Doug Brittin
Secretary General

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Embracing the Cloud by John Debenedette

Posted By Administration, Friday, December 2, 2016
Updated: Thursday, December 1, 2016

Chairing the panel ‘Embracing the Cloud’ at TIACA’s ACF was enlightening. To kick things off I asked for a show of hands from the audience to indicate who actually uses the cloud for day to day operations. Half of you are dabbling in Cloud solutions for commodity apps like email but it turns out that when it gets to business apps, the majority of our colleagues are still using pre-Cloud models!

So what’s stopping us?
Two major concerns became clear: an aversion to the disruption Cloud solutions tend to bring to every industry they touch, and the initial short term costs associated with adopting them. Unaccustomed as an industry that we are to change, there was much discussion around the trend of cloud apps enabling disruption and new business model 

they spark within many industries. However, when we are the drivers of such change, there is no need to fear it! Tight margins and fixed short term costs are another long standing issue within our industry and this certainly came to light here, seeming to overshadow the long term financial benefits of making the change.

Why should we pay attention to Cloud...?
Global spending on Cloud infrastructure and services is expected to reach USD235bn by 2017 (IHS) and, by 2018, it is estimated that more than 60% of enterprises will have at least half of their applications and infrastructure on Cloud-based platforms. The percentage of small businesses engaging Cloud computing services is set to more than double by 2020, from 37% to almost 80%. In a survey published in February this year, 90% of respondents said their enterprise companies plan to increase or maintain their cloud computing budgets.

I outlined clearly, with real life examples, the benefits of moving to the Cloud:

  • Flexibility – operational agility and easy to scale up cloud capacity
  • Disaster recovery – cloud-based backup and recovery solutions save time and money
  • Automatic software updates – suppliers look after system maintenance
  • Capital-expenditure free – enjoy a subscription-based model that’s kind to your cash flow
  • Increased collaboration – access, edit and share documents anytime from anywhere
  • Document control – all files stored centrally and everyone sees one version
  • Security – access your data no matter what happens to your machine
  • Competitiveness – act faster than big, established competitors
  • Environmentally friendly – only use the energy you need and don’t leave oversized carbon footprints

Industry endorsements of the Cloud Head of Cargo at Amsterdam Airport Schiphol Jonas van Stekelenburg, sitting on the panel, gave testament as an air cargo hub in the midst of several Cloud

based data projects. He explained that Schiphol’s experience with its e-freight program e-link, and its newly established Holland Flower Alliance shows stakeholders are more than willing to share data, if it means an improved supply chain and ROI. Other comments from the panel, which included representatives from IATA, Hub One, and Pros, Inc, included the important observation that having your data on a Cloud system does not always mean that is being shared.

Patrice Bélie, Chief Executive Officer, Hub One mentioned that he was hopeful that cloud adoption would make it easier for our industry to overcome working in silos. He concluded that cloud technology will help but it’s also about data ownership and the way companies think. Celine Hourcade, Head, Cargo Transformation program, IATA backed Patrice's point, adding that IATA is moving beyond e-freight and document formats to the next level with a new initiative called Digital Cargo. “Digital cargo focuses precisely on the processes, meaning, and ownership of data and will be useful to help the industry take sharing information to the next level,” she said. Zeke Ziliak, Executive Account Manager, PROS, Inc told the panel that they sell their products both in pre-Cloud and Cloud configurations and an increasing number of customers appreciate the Cloud model because they don't need to requisition capital or deal with hardware. “Our sales process and of course the speed at which the customers obtain value is so much faster,” he added.

At this point I commented that the problem may be that industry believes it is ahead of the curve with Cloud technology, early as we were to adopt automated processes. Modern business landscape tells a different story however, and we are being left behind as other industries move forward. We must not rest on our laurels! As Jonas van Stekelenburg commented – “the skillset of any team will experience a shake up and refresh when new platforms are introduced; it is all part of the journey toward better quality.”

It was great to be involved in such an innovative discussion, and hear the progress being made in adoption of Cloud technology.
Thanks to all who attended!

John Debenedette

Managing Director

Worldwide Information Network (WIN)

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Keeping Peak in Perspective by Frank Newman

Posted By Administration, Tuesday, November 22, 2016

As we move toward the Holiday Period and what we often refer to as “PEAK” within the Airline Industry it might be good to remind all of us to keep our focus on the areas we can control.


We pride ourselves as an Industry of speed and often the items we carry are of the utmost value, or their velocity requirements driven by the urgency of their mission make them key for Air Transport.  It is so easy to forget that we are not alone in our desire to serve our customers, but are part of greater team, and our role is just one player in the daily quest of serving our customers.


Several years ago I was traveling on a bus of Airline Executives headed to the golf event that was part of the TIACA Air Cargo Forum being held in Spain.  The golf course was a fairly long bus ride from the event venue so all on the bus were using the time to catch up on emails or discuss pressing business with their colleagues.  Few on the bus were paying any attention to the beautiful countryside we were passing through.  After a couple hours one of the Executives on the bus raised his voice to announce to all on board that we were coming up on a field filled with critically important people.  He got our attention… and as we approached the field and it came into view what we saw was a cemetery.  We got his message… and all onboard put away our mobile phones or tablets and we started to look around… and began talking with our colleagues not about the business but about each other.


I often think of that lesson when I get my perspective out of focus, and the challenges of the day seem to be the only thing that is important.  As we enter the next few months when days are filled with every changing and increasing demands… and we are all trying to outfox the weather, or figure out how to move more freight than our networks may be designed to carry, all the while getting multiple customer calls about an ever more important shipment that must make it to destination today… you may want to think of all the folks that have gone before us… that have left us… and yet we still carry on.


It is gaining that balance between work and family, that we all know is so important, but we all fall victim to the demands of the day and forget to keep it in perspective.  Take some time to remember, we are not alone in our desire to serve our customers, we have colleagues that can help, and we have to keep that most important sense we possess… a sense of humor.  We need to say thanks more, and know that others have faced what we face and others will face it in the future so let’s do what we can, but with a smile and kind word.


After all the holidays are about giving thanks, and spending time with our families and friends.  So however each of you keep things in balance; there is probably no better time than PEAK to remind yourself of keeping everything in perspective.  Smile more…it takes fewer muscles, and if nothing else it will keep the competition guessing and your family, friends, and customers happy.  We are here for a limited engagement, let’s enjoy the show, and it is ok to keep the audience laughing even during the tough times. 

Frank Newman

Managing Director at FedEx Services

TIACA Board Member

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